Privacy Policy

Update Date 01/01/2026

2nd Arc Psychiatric Associates ("2nd Arc," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

Name
Phone number
Email address
Date of birth
Insurance information
Appointment information
Information submitted through forms on our website
Communications with our office

How We Use Information

We use information to:

Schedule appointments
Provide mental health services
Communicate regarding treatment and care
Verify insurance eligibility
Respond to inquiries
Improve website functionality
Meet legal and regulatory requirements

SMS Communications

If you provide your phone number and consent to receive text messages, we may send:

Appointment reminders
Scheduling updates
Care-related notifications
Office communications

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe. Reply HELP for assistance.

SMS Privacy Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

HIPAA Compliance

As a healthcare provider, we comply with applicable federal and state privacy laws, including HIPAA, regarding protected health information.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand website usage.

You may disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no internet transmission can be guaranteed to be 100% secure.

Third-Party Services

We may use third-party vendors to assist with scheduling, communications, website hosting, analytics, and healthcare operations.

These providers are required to maintain appropriate safeguards for personal information.

Your Rights

You may contact us to:

Request access to your information
Request corrections
Ask questions regarding our privacy practices

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Contact Information

2nd Arc Psychiatric Associates

311 North Street, Suite 201
White Plains, NY 10605

Phone: (914) 639-3100

Email: info@2ndarc.com