Terms of Service

Update Date: 01/01/2026

Welcome to 2nd Arc Psychiatric Associates ("2nd Arc," "we," "our," or "us"). By accessing our website, scheduling appointments, communicating with us, or using our services, you agree to these Terms of Service.

1. Medical Services

2nd Arc Psychiatric Associates provides psychiatric and mental health services, including in-person and telehealth appointments.

Use of this website does not establish a provider-patient relationship until you have completed registration and have been accepted as a patient by one of our providers.

Information on this website is for informational purposes only and should not be considered medical advice.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

2. Appointment Requests

Appointment requests submitted through our website are not guaranteed until confirmed by our office.

We reserve the right to reschedule or cancel appointments when necessary.

3. Telehealth Services

Telehealth services are available to eligible patients located within jurisdictions where our providers are licensed.

Patients are responsible for ensuring they have appropriate internet access and a private location for telehealth visits.

4. Insurance and Payments

Patients are responsible for verifying insurance eligibility and understanding any copays, deductibles, coinsurance, or non-covered services.

Any balances not covered by insurance remain the responsibility of the patient.

5. SMS Communications

By providing your mobile phone number, you consent to receive SMS messages related to:

Appointment scheduling
Appointment reminders
Care coordination
Follow-up communications
Account notifications

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of receiving medical care.

6. Intellectual Property

All website content, logos, branding, text, graphics, and materials are the property of 2nd Arc Psychiatric Associates and may not be copied or reproduced without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, 2nd Arc Psychiatric Associates shall not be liable for indirect, incidental, special, or consequential damages arising from use of the website or services.

8. Changes to Terms

We may update these Terms at any time. Updated terms will be posted on this page with a revised effective date.

9. Contact Information

2nd Arc Psychiatric Associates

White Plains Office:
311 North Street, Suite 201
White Plains, NY 10605

Phone: (914) 639-3100

Email: info@2ndarc.com